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Frequently Asked Questions
Can I request a sample order for this LED light?
Yes, we welcome sample orders to test and verify quality. Mixed samples are also acceptable.
What is the expected lead time for orders?
Samples typically take 3-5 days. The lead time for mass production depends on the specific order quantity.
Is there a minimum order quantity (MOQ)?
We offer a low MOQ; even 1pc is available for sample checking.
How are the goods shipped and how long do they take to arrive?
We usually ship via DHL, UPS, FedEx, or TNT, which generally takes 5-7 days. Airline and sea shipping are also available options.
Is it possible to print my logo on the LED products?
Yes. Please inform us formally before production and confirm the design based on our sample.
What is the warranty and how do you handle faulty products?
We offer a 1-year warranty. Our defect rate is less than 0.2%. During the guarantee period, we will send replacements or repair faulty batches depending on the situation.