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Frequently Asked Questions
Q1. Can I have a sample order for LED light?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
Q2. What about the lead time?
A: Sample needs 5-7 days, while mass production lead time is around 20-40 days depending on order quantity and season.
Q3. Do you have any MOQ limits for orders?
A: We offer low MOQ. 1pc for sample checking is available. For mass production, MOQ varies by product; please confirm during your inquiry.
Q4. How do you ship the goods and how long does it take to arrive?
A: We usually ship by DHL, UPS, FedEx, or TNT. It typically takes 3-5 days to arrive. Airline and sea shipping are also optional.
Q5. Is it OK to print my logo on the LED light product?
A: Yes. Please inform us formally before production and confirm the design based on our sample.
Q6. Can you develop new products for us?
A: Yes, OEM is welcome. We have a professional engineer team with rich experience to develop new products according to your request.