❓ Frequently Asked Questions
1 Are samples available for testing?
Yes, we provide samples for quality evaluation; however, the shipping cost for samples is typically covered by the customer.
2 What is the Minimum Order Quantity (MOQ)?
Our standard minimum order quantity is 100 meters for this LED strip series.
3 What is the typical delivery timeframe?
The delivery cycle usually ranges between 15-20 days following the receipt of a 30% deposit.
4 Which transportation methods do you use?
We facilitate product transportation via land, air, or sea, depending on your location and urgency.
5 Do you offer OEM and customization services?
Yes, we provide comprehensive OEM services, including trademark printing on products and customized packaging solutions.
6 What is the warranty period for your products?
Our products come with a standard warranty period of 2 to 3 years, ensuring long-term reliability.