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Frequently Asked Questions
Q1: Are you a factory?
A: Yes, we are a professional factory for more than 15 years.
Q2: Can you provide samples?
A: Yes, the sample is free and you pay the shipping cost. If you require a custom design sample, a sampling cost will apply.
Q3: What is the lead time for samples?
A: Regular items take about 3-7 days. Customized designs need to be confirmed individually.
Q4: What are the payment terms?
A: We accept T/T, L/C, Paypal, and Western Union (30% deposit, 70% balance against copy of BL or before shipment).
Q5: Can you provide OEM service?
A: Yes, please send us the file of your design for evaluation.
Q6: How long do these lights stay on?
A: Based on a full solar charge, the working time is approximately 6-12 hours depending on sunlight exposure.