1. What is the Minimum Order Quantity (MOQ)?
The MOQ depends on the product model. Generally, the MOQ for formal orders is 300pcs, but this can be discussed based on requirements.
2. What are the available payment terms?
We accept various payment methods including T/T, L/C, Western Union, and PayPal.
3. How long does delivery take?
Sample orders are typically processed within 7 working days. Formal orders take 30-45 days, and OEM orders require 50-60 days.
4. What transportation methods do you offer?
Products can be transported via Sea freight, Air freight, or Express services such as DHL, UPS, EMS, FEDEX, and TNT.
5. What is the product warranty?
We provide a 1-year warranty for our products. Beyond 12 months, we can still provide necessary spare parts.
6. Which certificates do your products hold?
Our manufacturing processes are ISO9001 and BSCI certified. Products carry certifications such as CE, ROHS, E-MARK, Reach, ETL, and SAA.