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Frequently Asked Questions
Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What is the lead time for production?
Samples require 3-5 working days, while mass production typically takes 7-10 days.
Do you have any MOQ limit for orders?
We maintain a low MOQ; 1pc for sample checking is available.
How are the goods shipped and how long does it take?
We usually ship via DHL, UPS, FedEx, or TNT, taking 3-5 days. Airline and sea shipping options are also available.
What is the warranty period for your products?
We offer a 2-5 year warranty on our products, depending on the specific model and requirements.
How do you handle faulty products?
Our products have a defective rate under 0.2%. During the guarantee period, we provide new lights or repairs for any defective units based on the specific situation.