Frequently Asked Questions
Q1: What is the operating voltage of the magnetic track light system?
A1: The system operates on a safe low-voltage 48V DC input, which minimizes the risk of electric shock.
Q2: Which LED chip brand is used in these lights?
A2: We use high-quality Osram LED chips, ensuring high color rendering (CRI > 90) and long-lasting performance.
Q3: How difficult is the installation process?
A3: Installation is very simple. Once the track is laid, the magnetic lamps can be attached or removed in seconds thanks to the magnetic suction design.
Q4: Can I adjust the position of the lights after they are installed?
A4: Yes, the lamps can move freely along the track and angles can be adjusted to provide flexible lighting wherever needed in the space.
Q5: What is the warranty and lifespan of the product?
A5: The product comes with a 3-year warranty and has a working lifetime of approximately 30,000 hours.
Q6: Are the magnetic track lights dimmable?
A6: Yes, the system supports dimming functions to suit various indoor applications like offices, shops, and residential areas.