❓ Frequently Asked Questions
Can labels and packaging be customized?
Yes, we offer comprehensive customization services for product labels, packaging designs, and specifications to meet your branding needs.
What is the monthly production capacity?
Our facility has a production capacity of 50,000 sets of lighting systems per month, ensuring stable supply for bulk orders.
What is the minimum order quantity (MOQ)?
Standard MOQ is 100pcs, though we also accept small sample orders for quality evaluation by professional clients.
What is the expected lead time?
Sample orders are typically processed within 3-5 days. For bulk orders, the lead time ranges from 15 to 35 days depending on the volume.
How long is the lifetime of the lighting systems?
Our systems are designed to operate for at least 3 years or 50,000 hours. We recommend regular maintenance for optimal performance.
What are the standard payment terms?
While terms may vary by region, we generally require a 30% T/T deposit in advance, with the remaining 70% balance due before shipment.