❓ Frequently Asked Questions
Q: Can the product design and packaging be customized?
A: Yes, we offer full customization services for labels, packaging, and product design.
Q: What is your production capacity?
A: Our factory has a monthly production capacity of 50,000 sets of lighting systems.
Q: What is the minimum order quantity (MOQ)?
A: Normally the MOQ is 100pcs, but we also accept small sample orders for quality evaluation.
Q: What is the typical lead time for orders?
A: Sample orders take 3-5 days, while bulk orders generally range from 15-35 days.
Q: How do you guarantee the quality of your lighting systems?
A: We have a professional quality inspection team to ensure low defective rates and provide a wholesome after-sales support system.
Q: What are the accepted terms of payment?
A: Generally, terms are 30% T/T in advance and 70% balance before shipment, though this may vary by country.