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Frequently Asked Questions
How long does it take for goods to be shipped?
If adequate stocks are available, products can be delivered in 1 day. For sample orders, normal samples take 3-5 days; for large quantity orders, products will depart within 15-20 days after the deposit is received.
What is the MOQ limit for product orders?
Yes, products can be customized according to your requirements, such as logo and package printing. MOQ varies depending on product availability.
What about the warranty coverage?
All our products provide a 1-5 year warranty. If you encounter any problems, please contact us directly and we will do our best to solve them.
What is the expected lifespan of these LED lights?
The lifespan is determined by the quality of the power supply and chips. With our high-quality components, products can serve between 30,000 to 50,000 hours.
How do you ensure the quality of the products?
All raw materials are sourced by professional buyers, and a standardized, scientifically quality-controlled process is strictly executed for every production batch.
Are accessories available for separate purchase?
Yes, all related accessories can be sold separately. Please reach out for further details regarding specific component needs.