Quality Assurance
Our products are designed with advanced tech, providing high brightness, low light-decline, and long lifetime. All items are in line with international product standards, including UL, CE, and ROHS certification.
Frequently Asked Questions
Can I have a sample for testing?
Yes, samples of 1 to 5 meters are available. While samples are provided free of charge for potential cooperation, the freight costs are covered by the customer and can be returned upon subsequent orders.
What is the standard lead time?
For materials in stock, delivery typically takes 3-7 days. For custom products or custom PCB requirements, the lead time is approximately 8-15 days.
How are the goods shipped and how long does it take?
We typically ship via DHL, UPS, FedEx, or TNT, arriving in 3-5 days. Airline and sea shipping are also available as optional methods.
Do you offer OEM services?
Yes, we accept OEM orders and can manufacture products according to your specific technical requirements.
What payment methods are accepted?
We accept payments via T/T, L/C, Western Union, and PayPal for your convenience.
What kind of after-sale support do you provide?
We offer free technical support and provide full replacement or refund services if any product manufacturing problems occur.