Frequently Asked Questions
How can I get a discount?
We offer competitive factory pricing. Discounts are available based on order quantity, typically starting from 500 pieces. We also run seasonal promotions.
What is the lead time for shipping?
RTS products are usually shipped within 15 days. For customized orders, the shipping time is approximately 45 days after deposit confirmation.
What are the available shipping methods?
We use various carriers depending on the volume. Express (DHL, UPS, FEDEX) takes 7-10 days, while sea freight typically takes 45-60 days.
What customization options do you offer?
You can customize the color, logo, shape, and packaging. Please provide your specific requirements for a detailed quote.
Is the wall lamp suitable for extreme outdoor weather?
Yes, our lamps feature an IP65 waterproof rating and are made of high-quality die-cast aluminum with anti-corrosion properties, making them ideal for outdoor use.
Can I visit your production facility?
You are welcome to visit our factory at any time. We can assist with pick-up arrangements from the local airport or station.