Frequently Asked Questions
How do I place an order?
Please tell us your specific requirements, such as color, quantity, and logo printing needs. We will then prepare a Proforma Invoice (PI) for your confirmation and payment.
What payment methods are accepted?
We accept various payment methods including PayPal, Western Union, and T/T (Bank Transfer). You can choose the one most convenient for you.
What is the warranty period for your products?
We offer a warranty of six months to one year depending on the specific item. If quality issues arise during this period, please provide photos or videos so we can provide the best solution.
What is the typical lead time?
Sample or small orders usually take 2-3 days. Bulk orders typically take 10-15 days, depending on your specific requirements and order volume.
Can I customize the product with my own logo?
Yes, OEM/ODM designs are highly welcomed. We can print your logo based on your design files. The minimum order quantity (MOQ) for custom logos is generally 1000pcs.
What are your shipping methods?
We typically ship via DHL, FEDEX, UPS, or Sea Freight. We can also accommodate other shipping methods that work best for your location.