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Frequently Asked Questions
Q1: What are your primary product lines?
We mainly produce LED Floodlights, LED Streetlights, LED Highbay lights, and LED Garden lights.
Q2: What is the warranty period for your lamps?
We offer a 2 to 5-year warranty. If any quality issues occur within this period, we will handle the replacement and shipping costs.
Q3: Can I customize products with my own logo?
Yes, customized logos and designs for mass production are fully available and supported.
Q4: Do you offer custom packaging design?
Yes. While our default is regular packing, we can create customized packaging according to your requirements.
Q5: Is it possible to receive samples before placing an order?
Yes, we can supply samples. The sample and courier charges will be refunded to you once a formal order is placed.
Q6: What is the typical delivery time?
Regular OEM and ODM orders take approximately 30 days. For standard requirements, we can often deliver within 20 days.